Questions, answered.

Click "Register Your Hospital," provide your hospital’s name and phone number along with your own name and email. You’ll receive a hospital ID and a temporary password by email to sign in immediately.

Most hospitals are live within minutes of registering. Larger, multi-branch rollouts can be supported by our team for a smoother transition.

No. HealthFlow is designed to be configured by hospital administrators directly, through guided screens.

Yes, our team can help import existing patient and inventory data as part of onboarding for Hospital and Enterprise plans.

Completely. Every hospital's records are isolated at the system level, not just hidden behind a login.

Only staff with the right role and permissions — ten built-in roles and more than thirty granular permissions.

Yes. Every sensitive action is permanently logged with who did it, when, and from where.

Yes, HealthFlow supports multi-branch hospitals natively.

Cash, card, or bank transfer at your hospital, and online via Paystack for online drug orders.

Yes, for both inpatient and outpatient services, automatically splitting costs between patient and scheme.

Yes. Each hospital maintains its own HMO providers, with pre-authorization tracked by an HMO Officer.

A prepaid account a guardian can fund to cover healthcare costs for multiple family members.

Every product is tracked by batch with its own expiry date, dispensed oldest-expiring first (FEFO).

Yes, if your plan includes the online ordering portal — search, upload a prescription, choose a branch, and pay.

Any controlled-substance order is automatically flagged for pharmacist license review before approval.

A reference layer enriched with data checked against NAFDAC registration records.

All plans include email support; Hospital and Enterprise plans include priority support.

Yes, subscriptions can be cancelled at any time from your hospital's settings.